:root{--brand-50:#f5f3ff;--brand-100:#ede9fe;--brand-200:#ddd6fe;--brand-300:#c4b5fd;--brand-400:#a78bfa;--brand-500:#8b5cf6;--brand-600:#7c3aed;--brand-700:#6d28d9;--brand-800:#5b21b6;--brand-900:#4c1d95;--ink-900:#0f172a;--ink-800:#1e293b;--ink-700:#334155;--ink-600:#475569;--ink-500:#64748b;--ink-400:#94a3b8;--ink-300:#cbd5e1;--ink-200:#e2e8f0;--ink-150:#eef1f5;--ink-100:#f1f5f9;--ink-50:#f8fafc;--white:#ffffff;--open-bg:#fef3c7;--open-fg:#b45309;--open-dot:#f59e0b;--prog-bg:#dbeafe;--prog-fg:#1d4ed8;--prog-dot:#3b82f6;--done-bg:#dcfce7;--done-fg:#15803d;--done-dot:#22c55e;--closed-bg:#e2e8f0;--closed-fg:#475569;--closed-dot:#94a3b8;--pri-low-bg:#f1f5f9;--pri-low-fg:#475569;--pri-med-bg:#e0f2fe;--pri-med-fg:#0369a1;--pri-high-bg:#ffedd5;--pri-high-fg:#c2410c;--pri-urg-bg:#fee2e2;--pri-urg-fg:#b91c1c;--ok:#16a34a;--warn:#d97706;--danger:#dc2626;--info:#2563eb;--r-sm:8px;--r-md:12px;--r-lg:16px;--r-xl:22px;--shadow-xs:0 1px 2px rgba(15,23,42,.05);--shadow-sm:0 1px 3px rgba(15,23,42,.08), 0 1px 2px rgba(15,23,42,.04);--shadow-md:0 4px 12px rgba(15,23,42,.08), 0 2px 4px rgba(15,23,42,.04);--shadow-lg:0 12px 32px rgba(15,23,42,.12), 0 4px 8px rgba(15,23,42,.06);--shadow-brand:0 8px 24px rgba(124,58,237,.28);--sidebar-w:248px;--topbar-h:64px;--font:"IBM Plex Sans Thai","IBM Plex Sans",system-ui,-apple-system,sans-serif}*{box-sizing:border-box}html,body{margin:0;padding:0}body{font-family:var(--font);color:var(--ink-800);background:var(--ink-100);-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility;font-size:15px;line-height:1.55}#root{min-height:100vh}button,input,textarea,select{font-family:inherit}::selection{background:var(--brand-200)}a{color:inherit}*::-webkit-scrollbar{width:10px;height:10px}*::-webkit-scrollbar-thumb{background:var(--ink-300);border-radius:99px;border:2px solid transparent;background-clip:content-box}*::-webkit-scrollbar-thumb:hover{background:var(--ink-400);background-clip:content-box}*::-webkit-scrollbar-track{background:transparent}.h1{font-size:28px;font-weight:600;letter-spacing:-.01em;color:var(--ink-900);line-height:1.25;margin:0}.h2{font-size:21px;font-weight:600;letter-spacing:-.005em;color:var(--ink-900);margin:0}.h3{font-size:17px;font-weight:600;color:var(--ink-900);margin:0}.muted{color:var(--ink-500)}.tiny{font-size:12.5px}.mono{font-family:IBM Plex Mono,ui-monospace,monospace;font-feature-settings:"tnum";letter-spacing:.02em}.nowrap{white-space:nowrap}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid transparent;border-radius:var(--r-sm);padding:0 16px;height:40px;font-size:14.5px;font-weight:500;cursor:pointer;white-space:nowrap;transition:all .15s ease;background:var(--white);color:var(--ink-800);text-decoration:none}.btn svg{width:17px;height:17px;flex:0 0 auto}.btn.sm{height:32px;padding:0 12px;font-size:13px;border-radius:7px}.btn.sm svg{width:15px;height:15px}.btn.lg{height:46px;padding:0 22px;font-size:15.5px}.btn.block{width:100%}.btn-primary{background:var(--brand-600);color:#fff;box-shadow:var(--shadow-xs)}.btn-primary:hover{background:var(--brand-700);box-shadow:var(--shadow-brand)}.btn-ghost{background:transparent;color:var(--ink-600);border-color:transparent}.btn-ghost:hover{background:var(--ink-100);color:var(--ink-900)}.btn-outline{background:var(--white);color:var(--ink-700);border-color:var(--ink-200);box-shadow:var(--shadow-xs)}.btn-outline:hover{border-color:var(--ink-300);background:var(--ink-50)}.btn-soft{background:var(--brand-50);color:var(--brand-700)}.btn-soft:hover{background:var(--brand-100)}.btn-danger{background:#fff;color:var(--danger);border-color:#fecaca}.btn-danger:hover{background:#fef2f2}.btn-success{background:var(--ok);color:#fff}.btn-success:hover{background:#15803d}.btn:disabled{opacity:.5;cursor:not-allowed;box-shadow:none}.icon-btn{width:38px;height:38px;padding:0;border-radius:var(--r-sm);display:inline-flex;align-items:center;justify-content:center;background:transparent;border:1px solid transparent;color:var(--ink-500);cursor:pointer;transition:all .15s;text-decoration:none}.icon-btn:hover{background:var(--ink-100);color:var(--ink-800)}.icon-btn svg{width:19px;height:19px}.pill{display:inline-flex;align-items:center;gap:6px;height:24px;padding:0 10px;border-radius:99px;font-size:12.5px;font-weight:600;white-space:nowrap;line-height:1}.pill .dot{width:7px;height:7px;border-radius:99px;flex:0 0 auto}.pill.lg{height:28px;padding:0 12px;font-size:13px}.st-open{background:var(--open-bg);color:var(--open-fg)}.st-open .dot{background:var(--open-dot)}.st-in_progress{background:var(--prog-bg);color:var(--prog-fg)}.st-in_progress .dot{background:var(--prog-dot)}.st-resolved{background:var(--done-bg);color:var(--done-fg)}.st-resolved .dot{background:var(--done-dot)}.st-closed{background:var(--closed-bg);color:var(--closed-fg)}.st-closed .dot{background:var(--closed-dot)}.pri{display:inline-flex;align-items:center;gap:5px;font-size:12.5px;font-weight:600;padding:0 9px;height:24px;border-radius:6px}.pri-low{background:var(--pri-low-bg);color:var(--pri-low-fg)}.pri-medium{background:var(--pri-med-bg);color:var(--pri-med-fg)}.pri-high{background:var(--pri-high-bg);color:var(--pri-high-fg)}.pri-urgent{background:var(--pri-urg-bg);color:var(--pri-urg-fg)}.pri svg{width:13px;height:13px}.tag{display:inline-flex;align-items:center;gap:6px;height:24px;padding:0 10px;border-radius:6px;font-size:12.5px;font-weight:500;background:var(--ink-100);color:var(--ink-600)}.tag svg{width:13px;height:13px}.badge-count{display:inline-flex;align-items:center;justify-content:center;min-width:19px;height:19px;padding:0 6px;border-radius:99px;background:var(--brand-600);color:#fff;font-size:11.5px;font-weight:700;line-height:1}.badge-count.muted-count{background:var(--ink-200);color:var(--ink-600)}.avatar{display:inline-flex;align-items:center;justify-content:center;border-radius:50%;font-weight:600;color:#fff;flex:0 0 auto;font-size:13px;letter-spacing:.01em;overflow:hidden;-webkit-user-select:none;user-select:none}.avatar img{width:100%;height:100%;object-fit:cover}.avatar.sq{border-radius:10px}.card{background:var(--white);border:1px solid var(--ink-200);border-radius:var(--r-lg);box-shadow:var(--shadow-xs)}.card.pad{padding:22px}.surface{background:var(--white);border:1px solid var(--ink-200);border-radius:var(--r-md)}.divider{height:1px;background:var(--ink-200);border:0;margin:0}.field{display:flex;flex-direction:column;gap:7px}.field>label{font-size:13.5px;font-weight:500;color:var(--ink-700)}.field .hint{font-size:12.5px;color:var(--ink-500)}.req{color:var(--danger)}.input,.textarea,.select{width:100%;border:1px solid var(--ink-200);border-radius:var(--r-sm);padding:0 13px;height:42px;font-size:14.5px;color:var(--ink-900);background:var(--white);transition:all .15s;outline:none}.textarea{height:auto;padding:11px 13px;resize:vertical;min-height:96px;line-height:1.6}.input:focus,.textarea:focus,.select:focus{border-color:var(--brand-400);box-shadow:0 0 0 3px var(--brand-100)}.input::placeholder,.textarea::placeholder{color:var(--ink-400)}.input:disabled{background:var(--ink-50);color:var(--ink-400)}.input-group{position:relative}.input-group .lead{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--ink-400);display:flex}.input-group .lead svg{width:18px;height:18px}.input-group .input{padding-left:40px}.seg{display:inline-flex;background:var(--ink-100);border-radius:9px;padding:4px;gap:4px}.seg button{border:0;background:transparent;border-radius:6px;padding:7px 16px;font-size:13.5px;font-weight:500;color:var(--ink-500);cursor:pointer;transition:all .15s}.seg button.active{background:var(--white);color:var(--brand-700);box-shadow:var(--shadow-xs);font-weight:600}.shell{display:flex;min-height:100vh}.sidebar{width:var(--sidebar-w);flex:0 0 auto;background:var(--white);border-right:1px solid var(--ink-200);display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.sidebar .brand{display:flex;align-items:center;gap:11px;padding:18px 20px}.brand-mark{width:38px;height:38px;border-radius:11px;flex:0 0 auto;background:linear-gradient(145deg,var(--brand-500),var(--brand-700));display:flex;align-items:center;justify-content:center;color:#fff;box-shadow:var(--shadow-brand)}.brand-mark svg{width:21px;height:21px}.brand-name{font-size:18px;font-weight:700;color:var(--ink-900);letter-spacing:-.01em}.brand-sub{font-size:11px;color:var(--ink-400);font-weight:500;margin-top:-2px}.nav{padding:8px 12px;display:flex;flex-direction:column;gap:2px;flex:1;overflow-y:auto}.nav-label{font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-400);padding:14px 12px 6px}.nav-item{display:flex;align-items:center;gap:11px;padding:9px 12px;border-radius:9px;color:var(--ink-600);font-size:14.5px;font-weight:500;cursor:pointer;border:0;background:transparent;width:100%;text-align:left;transition:all .13s;position:relative;text-decoration:none}.nav-item svg{width:19px;height:19px;flex:0 0 auto;color:var(--ink-400);transition:color .13s}.nav-item:hover{background:var(--ink-100);color:var(--ink-900)}.nav-item:hover svg{color:var(--ink-600)}.nav-item.active{background:var(--brand-50);color:var(--brand-700);font-weight:600}.nav-item.active svg{color:var(--brand-600)}.nav-item .nav-badge{margin-left:auto}.nav-item>span:not(.nav-badge){white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sidebar-foot{padding:12px;border-top:1px solid var(--ink-200)}.user-chip{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:11px;transition:background .13s}.user-chip:hover{background:var(--ink-100)}.user-chip .meta{min-width:0;flex:1}.user-chip .meta .nm{font-size:13.5px;font-weight:600;color:var(--ink-900);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.user-chip .meta .rl{font-size:11.5px;color:var(--ink-400)}.main{flex:1;min-width:0;display:flex;flex-direction:column}.topbar{height:var(--topbar-h);flex:0 0 auto;background:#ffffffd9;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);border-bottom:1px solid var(--ink-200);display:flex;align-items:center;gap:16px;padding:0 28px;position:sticky;top:0;z-index:20}.crumbs{display:flex;align-items:center;gap:8px;font-size:13.5px;color:var(--ink-400);min-width:0;flex-shrink:0}.crumbs .c-link{color:var(--ink-500);cursor:pointer;white-space:nowrap}.crumbs .c-link:hover{color:var(--brand-700)}.crumbs .c-cur{color:var(--ink-900);font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.crumbs svg{width:15px;height:15px;flex:0 0 auto}.topbar-spacer{flex:1}.content{padding:28px;max-width:1180px;width:100%;margin:0 auto}.content.wide{max-width:1320px}.searchbox{display:flex;align-items:center;gap:9px;background:var(--ink-100);border:1px solid transparent;border-radius:9px;padding:0 12px;height:38px;width:280px;transition:all .15s}.searchbox:focus-within{background:#fff;border-color:var(--brand-300);box-shadow:0 0 0 3px var(--brand-100)}.searchbox svg{width:17px;height:17px;color:var(--ink-400);flex:0 0 auto}.searchbox input{border:0;background:transparent;outline:none;font-size:14px;width:100%;color:var(--ink-800)}.stat-grid{display:grid;gap:14px}.stat{background:var(--white);border:1px solid var(--ink-200);border-radius:var(--r-lg);padding:18px;display:flex;flex-direction:column;gap:10px;box-shadow:var(--shadow-xs)}.stat .top{display:flex;align-items:center;justify-content:space-between}.stat .ic{width:38px;height:38px;border-radius:10px;display:flex;align-items:center;justify-content:center}.stat .ic svg{width:19px;height:19px}.stat .val{font-size:30px;font-weight:700;color:var(--ink-900);line-height:1;letter-spacing:-.02em}.stat .lbl{font-size:13.5px;color:var(--ink-500);font-weight:500}.tbl{width:100%;border-collapse:separate;border-spacing:0}.tbl thead th{font-size:12px;font-weight:600;letter-spacing:.03em;text-transform:uppercase;color:var(--ink-400);text-align:left;padding:12px 16px;border-bottom:1px solid var(--ink-200);white-space:nowrap}.tbl tbody td{padding:14px 16px;border-bottom:1px solid var(--ink-150);font-size:14px;vertical-align:middle}.tbl tbody tr{cursor:pointer;transition:background .12s}.tbl tbody tr:hover{background:var(--brand-50)}.tbl tbody tr:last-child td{border-bottom:0}.lrow{display:flex;align-items:center;gap:14px;padding:15px 18px;border-bottom:1px solid var(--ink-150);cursor:pointer;transition:background .12s}.lrow:last-child{border-bottom:0}.lrow:hover{background:var(--brand-50)}.empty{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:56px 24px;gap:14px}.empty .ic{width:64px;height:64px;border-radius:18px;background:var(--brand-50);color:var(--brand-400);display:flex;align-items:center;justify-content:center}.empty .ic svg{width:30px;height:30px}.overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0f172a73;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);display:flex;align-items:flex-start;justify-content:center;padding:48px 20px;z-index:100;overflow-y:auto;animation:fade .18s ease}.modal{background:#fff;border-radius:var(--r-xl);box-shadow:var(--shadow-lg);width:100%;max-width:560px;margin:auto;animation:pop .2s cubic-bezier(.2,.9,.3,1.2);overflow:hidden}.modal.wide{max-width:720px}.modal-head{display:flex;align-items:flex-start;gap:14px;padding:22px 24px 0}.modal-head .mh-txt{flex:1}.modal-body{padding:20px 24px;display:flex;flex-direction:column;gap:16px}.modal-foot{padding:16px 24px;border-top:1px solid var(--ink-200);display:flex;justify-content:flex-end;gap:10px;background:var(--ink-50)}@keyframes fade{0%{opacity:0}to{opacity:1}}@keyframes pop{0%{opacity:0;transform:translateY(8px) scale(.98)}to{opacity:1;transform:none}}.comment{display:flex;gap:11px}.comment .body{flex:1;min-width:0}.comment .bubble{background:var(--ink-100);border-radius:16px;padding:9px 14px;display:inline-block;max-width:100%}.comment.staff .bubble{background:var(--brand-50)}.comment .bubble .nm{font-size:13.5px;font-weight:600;color:var(--ink-900)}.comment .bubble .role-tag{font-size:11px;font-weight:600;color:var(--brand-700);background:var(--brand-100);padding:1px 7px;border-radius:99px;margin-left:6px}.comment .bubble .txt{font-size:14px;color:var(--ink-700);margin-top:2px;white-space:pre-wrap;word-break:break-word}.comment .cmeta{display:flex;align-items:center;gap:14px;padding:5px 14px 0;font-size:12px;color:var(--ink-400)}.comment .cmeta button{border:0;background:none;cursor:pointer;font-weight:600;font-size:12px;color:var(--ink-500);padding:0;transition:color .12s}.comment .cmeta button:hover{color:var(--brand-700)}.comment .cmeta button.liked{color:var(--brand-600)}.comment .cimg{margin-top:6px;border-radius:12px;border:1px solid var(--ink-200);max-width:240px;max-height:200px;object-fit:cover;display:block}.like-chip{display:inline-flex;align-items:center;gap:4px;margin-top:6px;margin-left:8px;background:#fff;border:1px solid var(--ink-200);border-radius:99px;padding:1px 8px 1px 5px;font-size:11.5px;font-weight:600;color:var(--ink-500);box-shadow:var(--shadow-xs)}.like-chip .heart{width:15px;height:15px;border-radius:99px;background:var(--brand-600);color:#fff;display:flex;align-items:center;justify-content:center}.like-chip .heart svg{width:9px;height:9px}.composer{display:flex;gap:11px;align-items:flex-start}.composer .cbox{flex:1;border:1px solid var(--ink-200);border-radius:18px;padding:6px 6px 6px 14px;display:flex;flex-direction:column;transition:all .15s;background:#fff}.composer .cbox:focus-within{border-color:var(--brand-400);box-shadow:0 0 0 3px var(--brand-100)}.composer .cbox textarea{border:0;outline:none;resize:none;font-size:14px;padding:6px 0;min-height:24px;line-height:1.5;background:transparent;color:var(--ink-900)}.composer .cbar{display:flex;align-items:center;justify-content:space-between;gap:8px}.composer .cbar .left{display:flex;gap:2px}.timeline{display:flex;flex-direction:column;gap:0}.tl-item{display:flex;gap:12px;padding-bottom:18px;position:relative}.tl-item:not(:last-child):before{content:"";position:absolute;left:13px;top:28px;bottom:-4px;width:2px;background:var(--ink-200)}.tl-dot{width:28px;height:28px;border-radius:99px;flex:0 0 auto;display:flex;align-items:center;justify-content:center;background:var(--ink-100);color:var(--ink-500);z-index:1}.tl-dot svg{width:14px;height:14px}.tl-body{padding-top:3px;font-size:13.5px}.att{display:flex;align-items:center;gap:9px;padding:9px 12px;border:1px solid var(--ink-200);border-radius:10px;background:var(--white);text-decoration:none}.att .ic{width:32px;height:32px;border-radius:8px;background:var(--brand-50);color:var(--brand-600);display:flex;align-items:center;justify-content:center;flex:0 0 auto}.att .ic svg{width:16px;height:16px}.att .nm{font-size:13px;font-weight:500;color:var(--ink-800)}.att .sz{font-size:11.5px;color:var(--ink-400)}.dropzone{border:1.5px dashed var(--ink-300);border-radius:var(--r-md);padding:22px;text-align:center;color:var(--ink-500);cursor:pointer;transition:all .15s;background:var(--ink-50)}.dropzone:hover{border-color:var(--brand-400);background:var(--brand-50);color:var(--brand-600)}.dropzone svg{width:26px;height:26px}.row{display:flex;align-items:center;gap:10px}.col{display:flex;flex-direction:column}.between{display:flex;align-items:center;justify-content:space-between;gap:14px}.wrap{flex-wrap:wrap}.grow{flex:1}.gap4{gap:4px}.gap6{gap:6px}.gap8{gap:8px}.gap10{gap:10px}.gap11{gap:11px}.gap12{gap:12px}.gap14{gap:14px}.gap16{gap:16px}.gap18{gap:18px}.gap20{gap:20px}.gap24{gap:24px}.mt2{margin-top:2px}.mt4{margin-top:4px}.mt8{margin-top:8px}.mt12{margin-top:12px}.mt16{margin-top:16px}.mt20{margin-top:20px}.mt24{margin-top:24px}.mt32{margin-top:32px}.mb4{margin-bottom:4px}.mb8{margin-bottom:8px}.mb12{margin-bottom:12px}.mb16{margin-bottom:16px}.mb20{margin-bottom:20px}.mb24{margin-bottom:24px}.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;margin-bottom:24px;flex-wrap:wrap}.page-head .pt{font-size:26px;font-weight:700;color:var(--ink-900);letter-spacing:-.015em;margin:0}.page-head .ps{color:var(--ink-500);font-size:14.5px;margin-top:4px}.sys-card{background:#fff;border:1px solid var(--ink-200);border-radius:var(--r-lg);padding:20px;cursor:pointer;transition:all .18s;box-shadow:var(--shadow-xs);display:flex;flex-direction:column;gap:16px;position:relative;overflow:hidden}.sys-card:hover{border-color:var(--brand-300);box-shadow:var(--shadow-md);transform:translateY(-2px)}.sys-ic{width:50px;height:50px;border-radius:14px;display:flex;align-items:center;justify-content:center;color:#fff}.sys-ic svg{width:25px;height:25px}.tlink{color:var(--brand-700);font-weight:600;cursor:pointer;text-decoration:none}.tlink:hover{text-decoration:underline}.auth-wrap{display:flex;min-height:100vh;background:var(--white)}.auth-brand{flex:1 1 50%;position:relative;overflow:hidden;background:linear-gradient(150deg,var(--brand-700) 0%,var(--brand-900) 55%,#2e1065 100%);display:flex;align-items:center;padding:56px}.auth-brand:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:radial-gradient(700px 500px at 80% -10%,rgba(167,139,250,.35),transparent 60%),radial-gradient(600px 600px at -5% 110%,rgba(99,102,241,.3),transparent 55%)}.auth-brand:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;opacity:.5;background-image:radial-gradient(rgba(255,255,255,.1) 1px,transparent 1px);background-size:26px 26px;-webkit-mask-image:linear-gradient(135deg,#000,transparent 75%);mask-image:linear-gradient(135deg,#000,transparent 75%)}.auth-brand-inner{position:relative;z-index:1;max-width:460px;display:flex;flex-direction:column;gap:40px}.auth-hero h1{font-size:44px;line-height:1.12;font-weight:700;color:#fff;letter-spacing:-.02em;margin:0}.auth-hero p{color:#ffffffc7;font-size:16px;line-height:1.6;margin:18px 0 0;max-width:400px}.auth-feats{display:flex;flex-direction:column;gap:16px}.auth-feat{display:flex;align-items:center;gap:13px}.afi{width:40px;height:40px;border-radius:11px;flex:0 0 auto;display:flex;align-items:center;justify-content:center;background:#ffffff21;color:#fff;border:1px solid rgba(255,255,255,.16);-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px)}.auth-form-side{flex:1 1 50%;display:flex;align-items:center;justify-content:center;padding:40px 28px}.auth-card{width:100%;max-width:400px}.auth-err{display:flex;align-items:center;gap:8px;background:#fef2f2;color:var(--danger);border:1px solid #fecaca;border-radius:9px;padding:10px 13px;font-size:13.5px;font-weight:500}.auth-demo{margin-top:28px;padding-top:22px;border-top:1px solid var(--ink-200)}.auth-demo-label{font-size:12px;font-weight:600;color:var(--ink-400);margin-bottom:12px;text-align:center;letter-spacing:.02em}.demo-pill{display:inline-flex;align-items:center;gap:8px;padding:6px 12px 6px 6px;border-radius:99px;border:1px solid var(--ink-200);background:#fff;font-size:13px;font-weight:500;color:var(--ink-700);cursor:pointer;transition:all .14s}.demo-pill:hover{border-color:var(--brand-300);background:var(--brand-50);color:var(--brand-700)}.reg-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.pending-ic{width:76px;height:76px;border-radius:22px;margin:0 auto;display:flex;align-items:center;justify-content:center;background:var(--brand-50);color:var(--brand-600)}@media (max-width:880px){.auth-brand{display:none}.auth-form-side{flex:1}}@media (max-width:520px){.reg-grid{grid-template-columns:1fr}}.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:20px;align-items:start}.ticket-side{position:sticky;top:calc(var(--topbar-h) + 20px)}.status-picker{position:relative}.status-picker-btn{width:100%;display:flex;align-items:center;justify-content:space-between;gap:8px;border:1px solid var(--ink-200);border-radius:var(--r-sm);padding:8px 12px;background:#fff;cursor:pointer;height:42px}.status-picker-btn:hover{border-color:var(--ink-300)}.status-menu{position:absolute;top:calc(100% + 6px);left:0;right:0;background:#fff;border:1px solid var(--ink-200);border-radius:var(--r-md);box-shadow:var(--shadow-lg);padding:6px;z-index:30;display:flex;flex-direction:column;gap:2px}.status-opt{display:flex;align-items:center;gap:8px;width:100%;border:0;background:transparent;border-radius:8px;padding:8px 10px;cursor:pointer}.status-opt:hover{background:var(--ink-100)}.status-opt.cur{background:var(--brand-50)}@media (max-width:980px){.ticket-layout{grid-template-columns:1fr}.ticket-side{position:static}}.sys-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:16px}.sys-meta-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;padding-top:20px;border-top:1px solid var(--ink-200)}.meta-cell{display:flex;align-items:center;gap:11px}.mc-ic{width:36px;height:36px;border-radius:10px;flex:0 0 auto;background:var(--ink-100);color:var(--ink-500);display:flex;align-items:center;justify-content:center}.profile-grid{display:grid;grid-template-columns:1fr 280px;gap:16px;align-items:start}@media (max-width:760px){.sys-meta-grid{grid-template-columns:1fr 1fr}.profile-grid{grid-template-columns:1fr}}.dash-grid{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:16px;align-items:start}.urgent-row{display:flex;align-items:center;gap:10px;padding:9px 11px;background:#fff;border:1px solid #fecaca;border-radius:9px;cursor:pointer;transition:all .14s}.urgent-row:hover{border-color:var(--danger);box-shadow:var(--shadow-xs)}.approve-mini{padding:8px;border-radius:10px;transition:background .14s}.approve-mini:hover{background:var(--ink-50)}.approve-card{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}.approve-actions{flex:0 0 auto}@media (max-width:980px){.dash-grid{grid-template-columns:1fr}.stat-grid{grid-template-columns:1fr 1fr!important}}@media (max-width:620px){.approve-actions{width:100%}.approve-actions .btn{flex:1}}.tabbar{display:flex;gap:4px;border-bottom:1px solid var(--ink-200);overflow-x:auto}.tab{display:inline-flex;align-items:center;gap:8px;border:0;background:transparent;padding:12px 16px;font-size:14.5px;font-weight:500;color:var(--ink-500);cursor:pointer;border-bottom:2px solid transparent;margin-bottom:-1px;white-space:nowrap;transition:all .14s}.tab svg{color:var(--ink-400);transition:color .14s}.tab:hover{color:var(--ink-900)}.tab:hover svg{color:var(--ink-600)}.tab.active{color:var(--brand-700);border-bottom-color:var(--brand-600);font-weight:600}.tab.active svg{color:var(--brand-600)}.ref-banner{display:flex;align-items:center;gap:12px;margin-top:16px;padding:12px 14px;border-radius:var(--r-md);background:var(--brand-50);border:1px solid var(--brand-200);cursor:pointer;transition:all .14s}.ref-banner:hover{border-color:var(--brand-400);box-shadow:var(--shadow-xs)}.ref-ic{width:34px;height:34px;border-radius:9px;flex:0 0 auto;background:#fff;color:var(--brand-600);display:flex;align-items:center;justify-content:center;border:1px solid var(--brand-200)}.rte{border:1px solid var(--ink-200);border-radius:var(--r-md);overflow:hidden;background:#fff;transition:all .15s}.rte:focus-within{border-color:var(--brand-400);box-shadow:0 0 0 3px var(--brand-100)}.rte-toolbar{display:flex;align-items:center;gap:2px;padding:7px 10px;border-bottom:1px solid var(--ink-200);background:var(--ink-50);flex-wrap:wrap}.rte-btn{min-width:30px;height:30px;padding:0 7px;border:0;background:transparent;border-radius:6px;cursor:pointer;color:var(--ink-600);display:inline-flex;align-items:center;justify-content:center;font-size:14px;transition:all .12s}.rte-btn:hover{background:var(--ink-200);color:var(--ink-900)}.rte-sep{width:1px;height:20px;background:var(--ink-200);margin:0 5px}.rte-editor{padding:13px 14px;min-height:130px;font-size:14.5px;line-height:1.65;color:var(--ink-800);outline:none}.rte-editor:empty:before{content:attr(data-ph);color:var(--ink-400)}.rte-editor p{margin:0 0 8px}.rte-editor ul,.rte-editor ol{margin:4px 0 8px;padding-left:22px}.rte-editor li{margin:2px 0}.rte-editor img{max-width:280px;max-height:220px;border-radius:10px;border:1px solid var(--ink-200);margin:4px 0}.rte-foot{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:10px 12px;border-top:1px solid var(--ink-200);background:var(--ink-50)}.update-content{font-size:14.5px;line-height:1.7;color:var(--ink-700)}.update-content p{margin:0 0 9px}.update-content p:last-child{margin-bottom:0}.update-content ul,.update-content ol{margin:6px 0 10px;padding-left:22px}.update-content li{margin:3px 0}.update-content strong{color:var(--ink-900);font-weight:600}.update-content img{max-width:320px;max-height:260px;border-radius:12px;border:1px solid var(--ink-200);margin:6px 0;display:block}.update-content u{text-decoration-color:var(--brand-400)}.cl-timeline{display:flex;flex-direction:column;gap:16px}.cl-item{display:flex;gap:16px;position:relative}.cl-rail{flex:0 0 auto;display:flex;flex-direction:column;align-items:center;width:30px}.cl-rail:after{content:"";flex:1;width:2px;background:var(--ink-200);margin-top:4px;border-radius:2px}.cl-item:last-child .cl-rail:after{display:none}.cl-dot{width:30px;height:30px;border-radius:50%;flex:0 0 auto;display:flex;align-items:center;justify-content:center;color:#fff;box-shadow:var(--shadow-xs)}.cl-card{flex:1;min-width:0}.cl-version{font-size:15px;font-weight:700;color:var(--ink-900);letter-spacing:.01em}.clk{display:inline-flex;align-items:center;gap:5px;height:24px;padding:0 9px;border-radius:6px;font-size:12.5px;font-weight:600;white-space:nowrap}.clk svg{flex:0 0 auto}.clk-feature{background:var(--brand-50);color:var(--brand-700)}.cl-dot.clk-feature{background:var(--brand-600)}.clk-improve{background:var(--prog-bg);color:var(--prog-fg)}.cl-dot.clk-improve{background:var(--prog-dot)}.clk-fix{background:var(--pri-high-bg);color:var(--pri-high-fg)}.cl-dot.clk-fix{background:#ea580c}.clk-security{background:var(--done-bg);color:var(--done-fg)}.cl-dot.clk-security{background:var(--done-dot)}.doc-row{display:flex;align-items:center;gap:14px;padding:13px 18px;border-bottom:1px solid var(--ink-150)}.doc-row:last-child{border-bottom:0}.doc-ic{width:42px;height:42px;border-radius:10px;flex:0 0 auto;display:flex;align-items:center;justify-content:center;overflow:hidden}.doc-ic.file{background:var(--brand-50);color:var(--brand-600)}.doc-ic.img{background:var(--ink-100);color:var(--ink-400)}.doc-ic img{width:100%;height:100%;object-fit:cover}.doc-main{flex:1;min-width:0}.doc-name{font-weight:600;font-size:14px;color:var(--ink-900);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.doc-sub{font-size:12.5px;color:var(--ink-500);margin-top:2px}.doc-source{display:flex;flex-direction:column;align-items:flex-end;gap:3px;border:0;background:transparent;cursor:pointer;flex:0 0 auto}.doc-source .src-chip,.doc-source .mono,.doc-source .tlink{white-space:nowrap}.src-chip{display:inline-flex;align-items:center;gap:5px;height:22px;padding:0 8px;border-radius:6px;font-size:11.5px;font-weight:600;background:var(--ink-100);color:var(--ink-600)}.doc-source:hover .src-chip{background:var(--brand-50);color:var(--brand-700)}@media (max-width:640px){.doc-source{display:none}}.avatar-stack{display:inline-flex;align-items:center}.avatar-stack .as-item{margin-left:-8px;border:2px solid #fff;border-radius:50%;display:inline-flex}.avatar-stack .as-item:first-child{margin-left:0}.avatar-stack .as-more{background:var(--ink-200);color:var(--ink-600);font-weight:700;align-items:center;justify-content:center}.agent-picker{display:grid;grid-template-columns:1fr 1fr;gap:10px}.agent-opt{display:flex;align-items:center;gap:11px;padding:10px 12px;border:1px solid var(--ink-200);border-radius:11px;background:#fff;cursor:pointer;transition:all .14s}.agent-opt:hover{border-color:var(--brand-300);background:var(--brand-50)}.agent-opt.active{border-color:var(--brand-500);background:var(--brand-50);box-shadow:0 0 0 2px var(--brand-100)}.checkbox{width:20px;height:20px;border-radius:6px;border:1.5px solid var(--ink-300);flex:0 0 auto;display:flex;align-items:center;justify-content:center;color:#fff;transition:all .14s}.checkbox.on{background:var(--brand-600);border-color:var(--brand-600)}.icon-grid{display:flex;gap:7px;flex-wrap:wrap}.icon-opt{width:40px;height:40px;border-radius:9px;border:1px solid var(--ink-200);background:#fff;color:var(--ink-500);cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .14s}.icon-opt:hover{border-color:var(--ink-300);background:var(--ink-50)}.icon-opt.active{border-color:var(--brand-500);background:var(--brand-600);color:#fff;box-shadow:var(--shadow-brand)}.staff-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:16px}.staff-card{cursor:pointer;transition:all .16s}.staff-card:hover{border-color:var(--brand-300);box-shadow:var(--shadow-md);transform:translateY(-2px)}.mini-stat{background:var(--ink-50);border:1px solid var(--ink-200);border-radius:var(--r-md);padding:12px 18px;text-align:center;min-width:96px}.mini-stat .ms-val{font-size:24px;font-weight:700;color:var(--ink-900);line-height:1}.mini-stat .ms-lbl{font-size:11.5px;color:var(--ink-500);margin-top:5px}@media (max-width:520px){.agent-picker{grid-template-columns:1fr}}.pager{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap;padding:14px 4px 4px}.pager-left{display:flex;align-items:center;gap:18px;flex-wrap:wrap}.pager-right{display:flex;align-items:center;gap:4px}.pg-btn{min-width:34px;height:34px;padding:0 8px;border:1px solid var(--ink-200);background:#fff;border-radius:8px;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;font-size:13.5px;font-weight:600;color:var(--ink-600);transition:all .13s}.pg-btn:hover:not(:disabled){border-color:var(--brand-300);background:var(--brand-50);color:var(--brand-700)}.pg-btn.active{background:var(--brand-600);border-color:var(--brand-600);color:#fff}.pg-btn:disabled{opacity:.4;cursor:not-allowed}.pg-ellipsis{padding:0 4px;color:var(--ink-400)}.sec-ic{width:34px;height:34px;border-radius:9px;flex:0 0 auto;background:var(--brand-50);color:var(--brand-600);display:flex;align-items:center;justify-content:center}.role-badge{display:inline-flex;align-items:center;gap:6px;height:26px;padding:0 11px;border-radius:99px;background:var(--brand-50);color:var(--brand-700);font-size:12.5px;font-weight:600}.role-badge svg{flex:0 0 auto}.role-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(330px,1fr));gap:16px}.role-card{display:flex;flex-direction:column}.role-glyph{width:44px;height:44px;border-radius:12px;flex:0 0 auto;display:flex;align-items:center;justify-content:center;background:linear-gradient(145deg,var(--brand-500),var(--brand-700));color:#fff;box-shadow:var(--shadow-brand)}.cap-chip-wrap{display:flex;flex-wrap:wrap;gap:7px;margin-top:auto}.cap-chip{display:inline-flex;align-items:center;gap:5px;height:24px;padding:0 9px;border-radius:6px;font-size:12px;font-weight:500;background:var(--ink-100);color:var(--ink-600)}.cap-chip svg{flex:0 0 auto;color:var(--brand-500)}.cap-list{display:flex;flex-direction:column;gap:8px}.cap-row{display:flex;align-items:center;gap:12px;padding:11px 13px;border:1px solid var(--ink-200);border-radius:11px;cursor:pointer;transition:all .14s;background:#fff}.cap-row:hover{border-color:var(--ink-300);background:var(--ink-50)}.cap-row.on{border-color:var(--brand-300);background:var(--brand-50)}.cap-ic{width:32px;height:32px;border-radius:8px;flex:0 0 auto;display:flex;align-items:center;justify-content:center;background:var(--ink-100);color:var(--ink-500)}.cap-row.on .cap-ic{background:var(--brand-100);color:var(--brand-600)}.switch{width:40px;height:23px;border-radius:99px;background:var(--ink-300);position:relative;flex:0 0 auto;transition:background .16s}.switch .knob{position:absolute;top:2px;left:2px;width:19px;height:19px;border-radius:50%;background:#fff;box-shadow:var(--shadow-xs);transition:left .16s}.switch.on{background:var(--brand-600)}.switch.on .knob{left:19px}.cap-grant-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:10px}.cap-grant{display:flex;align-items:center;gap:11px;padding:10px 13px;border:1px solid var(--done-dot);border-radius:10px;background:var(--done-bg)}.cap-grant .cap-ic{background:#fff;color:var(--ok)}.role-opt{display:flex;align-items:center;gap:12px;padding:12px 14px;border:1px solid var(--ink-200);border-radius:11px;background:#fff;cursor:pointer;transition:all .14s}.role-opt:hover{border-color:var(--brand-300);background:var(--brand-50)}.role-opt.active{border-color:var(--brand-500);background:var(--brand-50);box-shadow:0 0 0 2px var(--brand-100)}.role-opt-ic{width:38px;height:38px;border-radius:10px;flex:0 0 auto;display:flex;align-items:center;justify-content:center;background:var(--brand-50);color:var(--brand-600)}.role-opt.active .role-opt-ic{background:var(--brand-600);color:#fff}.radio{width:20px;height:20px;border-radius:50%;border:2px solid var(--ink-300);flex:0 0 auto;display:flex;align-items:center;justify-content:center;transition:all .14s}.radio.on{border-color:var(--brand-600)}.radio-dot{width:10px;height:10px;border-radius:50%;background:var(--brand-600)}@media (max-width:640px){.pager{justify-content:center}.role-grid{grid-template-columns:1fr}}.menu-btn{display:none}@media (max-width:900px){.sidebar{position:fixed;z-index:90;transform:translate(-100%);transition:transform .25s ease;box-shadow:var(--shadow-lg)}.sidebar.open{transform:none}.scrim{position:fixed;top:0;right:0;bottom:0;left:0;background:#0f172a66;z-index:80;animation:fade .2s}.menu-btn{display:inline-flex}.content{padding:20px 16px}.topbar{padding:0 16px}.searchbox{display:none}.page-head .pt{font-size:22px}.crumbs{flex-shrink:1}}@media (max-width:560px){.modal-foot{flex-direction:column-reverse}.modal-foot .btn{width:100%}.hide-sm{display:none!important}}.cd-spin-wrap{display:flex;align-items:center;justify-content:center;padding:64px 24px}.cd-spin{width:36px;height:36px;border-radius:50%;border:3px solid var(--ink-200);border-top-color:var(--brand-600);animation:cdspin .7s linear infinite}@keyframes cdspin{to{transform:rotate(360deg)}}